International Shipping


弊社ではオーダー商品を、国際宅配便(EMSまたはYAMATO TRANSPORT CO., LTD)で配送します。すべての配送料は、チェックアウト時に重量と配送国に基づいて自動的に計算されます。小さなアイテムはお客様の負担が少ないよう、EMSで発送しますが、到着までに3週間ほど掛かります。

  • mitten
  • potholder
  • placemat
  • hands and cloth









お支払いには主要なクレジットカード(VisaMasterCardAmerican Express)、Apple payShop payがご利用いただけます。

  • ユーザーとユーザーのクレジットカード会社または清算機関との間で紛争が生じた場合、かかる紛争は当事者間で解決されるものとし、当社は一切の責任を負わないものとします。 


  • 関税等はご購入様のご負担となります。貨物がお客様の国に到着したときに、すべての国際的なパッケージは、関税や税金の対象となる場合があります。これらの費用を配送業者または税関に直接お支払いください。これらの税金に関するポリシーは、国ごとに異なります。詳細については、お住まいの国の税関にお問い合わせください。
  • ご注文確認メール送信後の海外発送の場合、返品・返金は一切お受けできません。





・International Shipping Methods

We ship orders via international courier (EMS or YAMATO TRANSPORT CO., LTD). All shipping charges are automatically calculated based on weight and shipping country at checkout.Smaller items will be shipped via EMS to minimize the burden on the customer, but will take about 3 weeks to arrive.

  • mitten
  • potholder
  • placemat
  • hands and cloth
These four items will be shipped by EMS.
After placing an order, you will receive an "Order Confirmation E-mail". Upon receipt of this e-mail, please be sure to confirm your order, delivery address, and price. If there are no problems and you do not receive a reply, you are deemed to have agreed to the order.

Orders are usually shipped from our warehouse in Japan within 2-3 days of receipt and are usually delivered within 7-10 business days. (Excluding Saturdays, Sundays, and holidays)  However, the arrival date to the delivery location is unpredictable, as it depends on the status of air cargo operations, especially customs inspections in both countries. Please note that we cannot guarantee the number of days until arrival. (Excluding year-end and New Year holidays and vacations stipulated by our company)

・Shipping Location

Click here to see available countries for delivery.

・Payment Methods

The purchase price is the total of the product price and shipping charges.

We accept all major credit cards (Visa, MasterCard, American Express), Apple pay, and Shop pay.

  • In the event of a dispute between the user and the user's credit card company or clearinghouse, such dispute shall be resolved between the parties and we shall have no liability.

We will ship your order within 2 to 5 business days after we confirm your payment. A tracking number link will be sent to your e-mail upon completion of shipment.

  • You are responsible for all customs duties and taxes. All international packages may be subject to customs duties and taxes when the shipment arrives in your country. Please pay these charges directly to the shipping carrier or customs. Policies regarding these taxes vary from country to country. Please contact your country's customs office for more information.
  • No returns or refunds will be accepted for international shipments after the order confirmation email has been sent.

・Refund and Exchange Policy

According to our regulations, we do not accept refunds or exchanges for international shipments. Please understand this.